Internet evolves so quickly that email has become very common. We all use this communication tool, everyday, but we have never thought on the email history.
Nowadays the brands focus is, and must be, the user. For that reason, concepts like UX and UI are much more developed e many companies adopt this strategy.
Information Architecture is an important concept when talking about UX, because it mixes organization schemes with labelling systems – search and navigation – in websites and intranets.